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| GENERAL |
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What does a "5 Day Contract" mean? |
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The space is available 24 hours a day, Monday to
Friday, excluding bank holidays. |
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What does a "7 Day Contract" mean? |
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The space is available 24 hours a day, Monday to
Sunday, including bank holidays. |
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I have forgotten my landlord / tenant details? |
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Please login to the "My Park Let" area and you can
access all relevant details. Alternatively please e-mail
help@parklet.co.uk for further assistance. |
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I have forgotten "My Park Let" login details? |
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Please use the "Forgotten Password" link, or
alternatively please e-mail help@parklet.co.uk
for further assistance. |
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| TENANT |
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Do I have to arrive / leave my space within any particular time frames? |
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NO. The parking space is yours to use 24 hours a
day and you can come and go as you please, except in unusual cases where
specific conditions are added to a contract. |
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If it doesn’t work out, or my circumstances change how much notice do I have to
give to cancel the contract? |
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You have a one month cancellation clause which you can invoke at any time. This notice must be a written cancellation notice and must be sent to to Park Let Ltd help@parklet.co.uk |
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How do I pay? |
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Monthly rental fees will be automatically debited
to the credit / debit card used to apply for the space. |
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How will you know if it is me who is parking in the space? |
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We issue all tenants with parking permits which we
ask you to clearly display in your windscreen to ensure the correct person is
parking in the space. |
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What if I lose my parking permit? |
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Unfortunately if you lose your parking permit there
will be a £5.00 replacement charge. Please e-mail help@parklet.co.uk quoting
your reference number and we will send you a replacement. |
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Can I have a receipt please? |
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Please e-mail help@parklet.co.uk and our customer
service team will be able to produce your receipt. |
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| LANDLORD |
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Who decides what the monthly rental income will be? |
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Our commission is a percentage of the rental income
we achieve for you, and therefore we market your space to achieve as high a fee
as possible. However in all circumstances, you are asked to agree to this
figure before any contract is made with a tenant. |
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How much commission does Park Let Ltd charge? |
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15% (+ VAT) of the gross monthly rental fee. Also
for the first month only we charge an additional £20 (+ VAT) admin fee. |
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If it doesn’t work out, or my circumstances change how much notice do I have to
give to cancel the contract? |
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You have a one month cancellation clause which you can invoke at any time. This notice must be a written cancellation notice and must be sent to to Park Let Ltd help@parklet.co.uk |
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Do I have to pay tax on this extra income? |
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We are aware of certain tax breaks associated with
rental income procured through the letting of part of a residential home, but
we suggest you speak with your accountant. |
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What measures are in place to protect me from any risks associated in renting
out a space? |
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The terms and conditions have been professionally
constructed to protect you. For example; a) You have an immediate cancellation
clause, b) The tenants contract states that he/she leaves their vehicle at
their own risk (as per a normal car park), c) The tenant is held liable for any
damage they may cause to your property d) We ensure that the tenant signs that
they hold a valid third party motor insurance certificate – so that they have
the funds available in the unlikely event of (C). |
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Can I have an Invoice please? |
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Please e-mail help@parklet.co.uk and our customer
service team will be able to produce your invoices. |
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What if as a one off, I need the space to be free e.g. taking delivery of large
goods? |
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You will have the tenant’s contact details for you
to discuss your requirements with them directly. In most cases we find that the
landlord simply offers to pay the local “Pay & Display” charges as an
alternative for the day or two they require the space to be free. |
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What happens if the tenant doesn’t pay and continues to park in my space? |
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It is Park Let Ltd’s responsibility to collect the
money from the tenant and pay you the landlord. In the event of non-payment the
tenant will be immediately issued with a cancellation notice with you the
landlord being advised of the situation. If in the unlikely event that the
tenant continues to park in your space this will be an illegal act and we will
assist you in taking further action i.e. notifying local police authorities,
utilising local wheel clamp operators. |
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